How long does the water test take?

The free in-home water assessment takes approximately 45 minutes: 5 minutes for setup, 20 minutes of testing, and 20 minutes for results review and questions.

Will I get a hard sell?

No. We do not run a 90-minute sales presentation. We test your water, walk you through the data, and give you a printed results sheet. If your water tests fine, we will tell you.

What does the water test measure?

We test for hardness (grains per gallon), chlorine or chloramine levels, total dissolved solids (TDS), pH, iron, and aesthetic markers like taste and odor. All testing happens on your kitchen counter in front of you.

Do I have to buy anything?

No. The water test is free with no purchase obligation. You receive your written results and citations regardless of whether you choose to purchase a system. If you do purchase, you have three business days to cancel under federal law (16 CFR Part 429).

How long does a free water test take in Summerville SC?

The free in-home water test takes approximately 45 minutes total: roughly 5 minutes for setup on your kitchen counter, 20 minutes running the 6-panel test (hardness, chlorine, chloramine, TDS, pH, iron, aesthetic markers), and about 20 minutes walking you through results, comparing them to Summerville CPW published data, and answering questions. We do not run a 90-minute sales pitch.

Does Pristine do water tests on Saturdays?

Yes. Free in-home water assessments are available on weekday evenings and Saturdays for Summerville, Nexton, Cane Bay, Carnes Crossroads, Foxbank, and the greater Charleston Lowcountry area. Book any available time on the scheduling page; you get a text confirmation immediately and an en-route text from Jarred about 30 minutes before arrival.

What equipment do you bring to a free water test?

We bring a portable 6-panel test kit: a Hach digital hardness titrator, chlorine and chloramine colorimetric test, total dissolved solids meter, pH probe, iron test strips, and aesthetic taste and odor markers. Everything sets up on a clean towel on your kitchen counter. We pull a fresh sample straight from your tap -- not a pre-filled bottle.

The appointment

What happens when I arrive.

Five steps. About 45 minutes. You watch every reading come off the meter, and you keep the printed leave-behind whether you buy anything or not.

What happens during a free water test in Summerville?

A Puronics factory-trained technician arrives at your home, sets up portable testing equipment on your kitchen counter, pulls a fresh tap sample, and runs a 6-panel test: hardness in grains per gallon, chlorine or chloramine, total dissolved solids, pH, iron, and aesthetic markers. You watch every reading. You keep a printed leave-behind regardless of whether you buy anything. The visit takes about 45 minutes.

Source: Pristine Water Networks service protocol, 2026

Step 01

I text you en route.

About 30 minutes out, you get a text with an ETA and a photo of the technician coming to your door. No surprises, no white-van ambiguity.

Step 02

You know exactly who is pulling up.

The 30-minute ETA text includes a photo of the technician and a description of the vehicle. The technician is wearing the Pristine ID badge you see on the home page -- same face, same name. Puronics factory-trained. Any plumbing work is performed by SC-licensed, insured partner installers from our vetted network.

Step 03

I set up on your counter.

Portable testing equipment comes out on a clean towel on your kitchen counter. We pull a fresh sample straight from your tap -- not a pre-filled bottle.

Step 04

We run the 6-panel test.

Hardness (grains per gallon), chlorine or chloramine, TDS, pH, iron, and aesthetic markers. You watch every reading come off the meter. No black-box lab results.

Step 05

I show you the data. You decide.

Every number, compared to Summerville CPW published data, printed on a single leave-behind sheet. If your water tests fine, I will tell you. No 90-minute pitch, no financing paperwork uninvited.